We proudly partner with School24 for all Online Ordering. If you don’t have a School24 account, please follow the steps below, to first create your account before placing an order:

1. Navigate to the School24 User Portal login page using one of the below methods:

   Website - https://www.school24.net.au/canteenorder/login

   iPhone App - https://apps.apple.com/au/app/school24/id1554433394

   Android App - https://play.google.com/store/apps/details?id=com.school24.app

2. Click “Register Now”.

3. Fill in all the required details.

4. Create a password.

5. Click “Submit”.

6. Check your email and click to “Verify” your email and complete your account set-up.

7. Congrats you’ve now created your School24 account!

Navigate to the School24 User Portal login page using one of the above methods and follow the steps below:

1. Login with your “Email” and the “Password” you created above.

2. Click the green “Order Lunch” button on the canteen tile.

3. Select your delivery date from the calendar date selector (be mindful of your school’s cut-off time).

4. Click the green “Start Ordering” button under the date selector.

5. View our “News Announcements” to see what’s happening with Renatta Catering.

6. Click the “☰” sidebar menu icon, at the top right-hand side of the screen (beside the “⌂” house icon).

7. Your menu will appear, navigate through each “Category” to find the “Products” you’d like.

8. When you’re finished adding products click the “Trolley“ icon in the top right-hand corner of the screen.

9. Check your students and their lunch/products ordered, then click “Proceed to Checkout”.

10. Check your order one last time.

11. Pay for your order using one of the payment methods available.

12. Congrats, your order has now been placed successfully! Check your email for your order confirmation and enjoy your delicious, freshly made lunch by Renatta Catering.

PRO TIP: You can order for all your students in one go! Simply tick the box beside the student under the desired product, and click “Add to Cart”. You can tick more than one student at the same time if you’d like them all to have the same product.

Note. When ticking multiple students, if you add options to the product, those options will be applied to all students. If you wish to order the same product for multiple students, but with different options; simply click “Add to Cart” one student at a time.

If you’re looking to cancel your order and it’s before your school’s cut-off time, you can cancel your order yourself from within the “Order History” tab in your School24 User Portal.

https://www.school24.net.au/canteenorder/login

If it’s after your school’s cut-off time, or if you need to move your order to another day, please click below to fill in your details and submit your request.

Submit an order change request>>

Absolutely, for any support with your order, with placing orders, with account set-up, or even simply general assistance with using the School24 Online Ordering User Portal, you can get in touch with someone using any of the contact methods below:

Phone: 02 7251 6939

Email: info@school24.net.au

Live Chat: https://www.school24.net.au/
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